If you are not completely satisfied with your purchase, simply return it to us within 30 days and we will gladly issue a refund or credit to you minus a $10.00 restocking fee.
To return any item purchased online, you need to locate the packing slip sent with your order. That packing slip is both your receipt and a return form. If an item that you are returning was damaged when you received it, you must write “damaged” on the return form. Repackage the item(s) that you want to return along with the completed return form and send the package to us and send it to the following address:
6140 Highway 6
Missouri City, TX 77459
You may choose the shipping method for your return. USPS, FedEx, and UPS are all acceptable shipping methods, but you should make sure that you receive a tracking number. We will not be responsible for any packages that are lost by the shipping carrier in transit. Carefully repackage all items as we will not accept returns of items that are damaged during return shipping.
Once your return is received, we will process a refund to the credit card that you used to make your purchase. If there are any issues with your return, we will contact you. Otherwise, you should expect a refund to the credit card used to make the purchase within 7 business days from the day we receive your return package.